BookTrysilToppbanner1117 ver2

These terms and conditions apply in respect of bookings made with BookTrysilonline AS NO-2420 Trysil, tel: +47 33 33 83 83, business reg. no.: 997616774. These general terms and conditions apply as between bookTrysilonline AS (the "Lessor") and any person

responsible for the rental of an accommodation unit at bookTrysilonline and his party (the "Lessee").

This contract applies to rentals of accommodation units and to supplementary products associated with bookings made for staysduring 2019-2021.

The address to our reception is: Løkjavegen 1, 2420 Trysil.

LESSOR'S RESPONSIBILITIES

The Lessor has the following responsibilities towards the guest:

The Lessor assumes no responsibility or liability for any printing or proofing errors in its brochures, price lists or website.

OBLIGATIONS OF THE LESSEE

Booking

The Lessee is responsible for checking the booking and for ensuring that the arrival and departure dates are correct.

Age restrictions

The Lessee must be over 20 years of age and must accept responsibility for the accommodation unit during the stay. Over the New

Year and Easter and during the final weekend of the season, all guests staying in the accommodation unit must be aged 20 or over,

and the responsible at the accommodation unit must be aged 23 or over.

Subject to the prior agreement of the Lessor, exceptions may be made from the above rules for organised groups and families.

All guests must produce satisfactory photo ID and register at reception on check-in.

It is a mandatory requirement that all guests must be over the applicable age limit. Any guest who fails to satisfy the minimum age

requirement on the arrival date will be turned away and will not be permitted to check in. Any rental sum paid in respect of the booking

will not be refunded.

Arrival/during your visit

There must be quiet in and around the accommodation units between the hours of 11pm and 7am. Guests who fail to moderate their behaviour following a warning will be evicted immediately. No rent will be refunded.

Departure

Booked or compulsory cleaning does not cover the basic cleaning requirements. Where guests fail to carry out basic cleaning, workrequired to rectify this will be invoiced at an hourly rate.

BOOKING AND PAYMENT

The booking and the contractual terms and conditions must be confirmed by the payment of 50% of the rental sum no later than 12 days after the booking date. The balance must be paid no later than 42 days after the booking. Where a stay is booked later than 42 days before arrival, the whole rental sum must be paid on the day of booking. Failure to comply with the above-mentioned payment deadlines will result in the cancellation of the booking without notice. Once a guest has paid the initial deposit, one reminder only will be sent regarding payment of the balance.

The booking will be cancelled unless the balance has been received by the Lessor by the date stated on the reminder. If the guest fails to pay in time, this will be considered to constitute a cancellation.

BANK CHARGES

Any Lessee remitting payment from abroad shall pay all charges levied by both his own and the Norwegian bank. The Lessee must ensure that the Lessor receives the contractual price indicated in the booking confirmation in NOK.

CANCELLATION AND AMENDMENT INSURANCE

Cancellation and amendment insurance may be taken out when making the booking. This insurance will only be valid if the premium has been paid together with the initial deposit. The insurance covers both cancellation of and/or amendments to the booking.

Conditions for cancellation and amendment insurance:

If the Lessee cancels the booking more than 42 days before arrival, the deposit will be refunded less an administration charge of NOK 250 per accommodation unit. If the Lessee cancels the booking fewer than 42 days before arrival, the Lessor will retain the whole deposit unless the insurance conditions are fulfilled. The insurance covers circumstances where the Lessee and/or his/her spouse/child(ren)/sibling(s)/parents or live-in partner are affected by illness, a serious accident or death. A medical certificate must be

forwarded to the Lessor without delay.

If the above conditions are satisfied, the whole amount paid will be refunded, subject to deduction of an administration charge. The insurance premium will not be refunded.

The Lessee may amend his booking, including changes to the rental period and the type of accommodation unit, provided the amendment is made more than 30 days before arrival. If a Lessee books a more expensive accommodation unit, the Lessee must pay

the difference in price. Any amendment to a booking is conditional on availability.

All cancellations must be sent in writing to:

Conditions where the Lessee does not have cancellation and amendment insurance:

If the Lessee has not taken out insurance, the Lessor will retain the whole deposit. An administration charge will apply if a Lessee who

has not taken out insurance wishes to change his booking.

PRICES

The contractual prices are binding on both the Lessor and the Lessee. The Lessor nevertheless reserves the right to increase its

prices to take account of increased costs resulting from increased taxes or duties or other circumstances beyond the Lessor's control.

DISCLAIMER

The Lessor is not liable for unsatisfactory snow conditions, closed facilities or other circumstances outside its control.

COMPLAINTS

Any complaints regarding the booking must be presented to the Lessor at the resort within a reasonable time and in any event no later than 10am on the morning following arrival so that the defect/error can be rectified immediately and with the least possible

inconvenience for the guest. Failure to make a complaint will normally result in loss of the right subsequently to claim compensation.

DEPOSIT

The Lessor reserves the rate to take a deposit on check-in according to the following rates: NOK 500,- pr persons. The deposit will be held to cover damage caused by vandalism etc.

CHECK-IN AND CHECK-OUT TIMES

Earliest check-in is 17:00:00 and latest check-out is 11:00:00 for all our accommodation units. Delayed check-out will be charged at a rate of NOK 500 per hour or part thereof. Early check-in and late check-out are available at some of our units as rental extras. Early

check-in and late check-out times are both 2pm. Keys should be collected from and returned to reception.

DISPUTES

The Lessee is requested to contact the Lessor if he has any complaints about the stay booked with us. If the Lessee and Lessor are unable to reach agreement, any dispute shall be dealt with in accordance with Norwegian law. If the dispute cannot be resolved

through negotiation, the venue shall be the judicial district where the company's property is situated.

FORCE MAJEURE

Events beyond the control of the parties to the contract (e.g., strike, fire, natural disasters), which render the fulfilment of the obligations in this contract impossible, entitle the parties to terminate this contract without any liability to pay compensation.

DATA PROTECTION

By confirming the booking, the guest consents to the processing of his/her personal data by the Lessor. This is necessary to enable the Lessor to contact the Lessee in connection with the booking and to carry out other guest-related administration. This information

can also be used to inform the Lessee of travel-related offers and guest surveys.

OTHER

Unless stated otherwise, the price of the accommodation unit does not include: firewood, toilet paper, bedding, towels, high chairs or cots. Rental extras can be reserved in advance at www.booktrysilonline.com

There is wireless network in the area around Trysil Turistsenter and Trysil Høyfjellssenteret (The Cloud). bookTrysilonline is not a supplier nor responsible for this network.

All of us at bookTrysilonline look forward to welcoming you as our guests. We will do our best to ensure that you have an enjoyable stay with us.

We look forward to meeting you! 

CANCELLATION AND AMENDMENT INSURANCE

Cancellation and amendment insurance may be taken out when making the booking. This insurance will only be valid if the premium

has been paid together with the initial deposit. The insurance covers both cancellation of and/or amendments to the booking.

Conditions for cancellation and amendment insurance:

If the Lessee cancels the booking more than 42 days before arrival, the deposit will be refunded less an administration charge of NOK

250 per accommodation unit. If the Lessee cancels the booking fewer than 42 days before arrival, the Lessor will retain the whole

deposit unless the insurance conditions are fulfilled. The insurance covers circumstances where the Lessee and/or his/her spouse/child(ren)/sibling(s)/parents or live-in partner are affected by illness, a serious accident or death. A medical certificate must be

forwarded to the Lessor without delay.

If the above conditions are satisfied, the whole amount paid will be refunded, subject to deduction of an administration charge. The insurance premium will not be refunded.

The Lessee may amend his booking, including changes to the rental period and the type of accommodation unit, provided the amendment is made more than 30 days before arrival. If a Lessee books a more expensive accommodation unit, the Lessee must pay

the difference in price. Any amendment to a booking is conditional on availability.

All cancellations must be sent in writing to:

Conditions where the Lessee does not have cancellation and amendment insurance:

If the Lessee has not taken out insurance, the Lessor will retain the whole deposit. An administration charge will apply if a Lessee who

has not taken out insurance wishes to change his booking